Frequently Asked Questions
Last updated: 3 September 2026
Where does WARIBUY deliver?
We deliver to customer addresses within the United Kingdom. We do not currently advertise international delivery.
How much is delivery?
Standard UK delivery is free on every order, with no minimum order value.
When will my order arrive?
Orders are handled within 1–2 business days, Monday to Friday. Transit after dispatch normally takes 2–3 business days. The total estimated delivery time is 3–5 business days.
What is the order cut-off time?
The daily order cut-off is 12:00 am, midnight, London time. Orders placed after the cut-off, during weekends or on UK public holidays begin handling on the next business day.
Which couriers do you use?
We use Royal Mail, DPD or Evri depending on the parcel and destination.
How do I track an order?
When tracking is available, we email it after dispatch. Allow up to 48 hours for the carrier’s first scan to appear. You can also visit our Track Your Order page.
Can I return an item?
Yes. Eligible products may be returned within 30 days after delivery. Non-defective returns must be new, unused and returned with all parts and accessories.
Who pays return shipping?
The customer pays return shipping for a change-of-mind return. WARIBUY covers eligible return shipping when the product is faulty, damaged or incorrect.
Is there a restocking fee?
No. WARIBUY does not charge a restocking fee.
How long does a refund take?
Approved refunds are sent to the original payment method within 14 days after the returned product or acceptable proof of return is received, as applicable. Your payment provider may need additional time to display the credit.
What if my item is damaged, faulty or incorrect?
Email us promptly with your order number and clear photographs. Keep the item and packaging while we review the issue and arrange the appropriate remedy.
How can I contact WARIBUY?
Email contact@waribuy.uk or call +44 7446 371844. Support hours are Monday to Friday, 9:00 am–5:00 pm UK time.