Privacy Policy

Last updated: 3 September 2026

This Privacy Policy explains how ROLLINGSTOCKTECH LTD, trading as WARIBUY, collects, uses, shares and protects personal information when you visit waribuy.uk, contact us, create an account or place an order.

1. Who is responsible for your information?

ROLLINGSTOCKTECH LTD is the data controller for personal information handled through WARIBUY.

Email: contact@waribuy.uk
Telephone: +44 7446 371844
Support hours: Monday to Friday, 9:00 am to 5:00 pm UK time.

2. Information we collect

Depending on how you use the website, we may collect:

• Identity and contact details, including your name, billing address, delivery address, email address and telephone number.
• Order details, including the products and options selected, price, delivery method, order status, returns, exchanges and support history.
• Account details, including your username and account preferences. Passwords are stored in protected form and are not visible to our support team.
• Payment-related information, including payment status, transaction reference and limited card information such as card type and last four digits when supplied by the payment provider. WARIBUY does not store complete card numbers or security codes.
• Technical and usage information, including IP address, browser, device, referring page, pages viewed, approximate location, cookie identifiers and security logs.
• Communications you send to us, including contact-form messages, emails, telephone enquiries, reviews and return evidence such as photographs.

3. How we receive information

We receive information directly from you, automatically from your browser or device, and from service providers involved in your order, such as payment processors, delivery carriers, website hosting, fraud-prevention, analytics and customer-support providers.

4. Why we use information

• To perform our contract: to process orders, take payment, arrange delivery, provide tracking, manage accounts, handle cancellations, returns, exchanges and refunds, and answer order-related enquiries.
• For legitimate interests: to operate and improve the website, prevent fraud, protect customers, maintain records, understand website performance and defend legal claims. We balance these interests against your rights.
• To comply with law: to maintain accounting and tax records, respond to lawful requests, protect consumer rights and meet regulatory obligations.
• With consent: where consent is required for optional marketing or non-essential cookies. You may withdraw consent at any time.

5. Payments

Payments are handled by the payment provider displayed at checkout. Payment providers process your payment information under their own privacy terms. We receive only the information needed to confirm and manage the transaction. Never send full card details by email, telephone or a website contact form.

6. Delivery and fulfilment

We may share the name, delivery address, telephone number, email address and relevant order information with Royal Mail, DPD, Evri or another carrier shown for the order so that delivery, tracking and delivery support can be provided.

7. Other service providers and disclosures

We may use trusted providers for website hosting, ecommerce, security, email, analytics, payment processing, delivery, professional advice and regulatory compliance. They receive only the information reasonably required for their service and must handle it securely. We may also disclose information where required by law, to protect legal rights, during a corporate transaction, or with your clear permission.

We do not sell personal information.

8. Cookies and analytics

The website uses essential cookies for functions such as the basket, checkout, account login, security and preferences. With consent where required, optional cookies may help us measure traffic and improve the site. You can manage cookies through the consent control when available and through your browser. Blocking essential cookies may prevent the basket or checkout from working correctly.

9. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we use an appropriate UK data-transfer mechanism or rely on another safeguard recognised by UK law.

10. How long we keep information

We keep information only for as long as needed for the purpose collected, including fulfilling orders, providing support, meeting accounting and legal requirements, resolving disputes and preventing fraud. Order and transaction records may be retained for up to seven years where needed for tax, accounting or legal purposes. Other records are reviewed and deleted or anonymised when no longer required.

11. Your rights

Subject to applicable law, you may ask us to access, correct, erase, restrict or transfer your personal information, or object to certain processing. You may also withdraw consent and unsubscribe from marketing at any time. We may need to verify your identity before acting on a request.

Send privacy requests to contact@waribuy.uk. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

12. Security

We use technical and organisational safeguards intended to protect personal information, including HTTPS encryption, access controls, updates and security monitoring. No internet service can guarantee absolute security, so please use a strong unique password and contact us if you suspect unauthorised account activity.

13. Children

WARIBUY is intended for customers aged 18 or over. We do not knowingly collect personal information from children for the purpose of selling products to them.

14. Changes to this policy

We may update this policy when our services, providers or legal obligations change. The current version and update date will remain available on this page.

15. Contact us

For questions about this policy or how we handle personal information, email contact@waribuy.uk or call +44 7446 371844 during our support hours.